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Frequently asked questions
Creating an Account
General
Customers
Service Providers
Brands
Getting Paid
Overview
Before you can accept bids or receive payments, you need to create and verify your Seamsdress Provider Account. This setup ensures your business is discoverable, trusted, and ready to start earning.
Step-by-Step Guide
1. Visit Seamsdress.com
Go to h(https://seamsdress.com/)ttps://seamsdress.com.(https://seamsdress.com/)
2. Click “Become a Provider.”
You’ll be directed to the signup portal.
3. Choose your login method:
• Google (recommended)
• Apple
• Email signup
[Video Placeholder: signup options]
4. Select “Business Account.”
Choose this if you represent a tailor shop, alterations studio, or design company.
5. Fill in your business details:
• Business name
• Contact email and phone
• Country and address
• Type of services (e.g., alterations, custom sewing)
6. Submit your form.
A banner will confirm: “Status: Waiting for Approval.”
7. Approval timeline:
Reviews typically take 24–48 hours. You’ll get an email once approved.
What Happens Next
While waiting, explore your dashboard and review placeholder sections labeled “Awaiting Verification.” Once approved, your profile status will change to Live.
Troubleshooting
Didn’t receive email?
Check spam folder for noreply@seamsdress.com.(noreply@seamsdress.com.) (noreply@seamsdress.com.)
Signed up as Customer by mistake?
Go to Settings → Account Type → Switch to Provider.
Status stuck at “Pending”?
Contact support@seamsdress.com with your business name.
Recap
1. Visit seamsdress.com → Become a Provider
2. Sign up via Google, Apple, or Email
3. Fill out business info
4. Submit → Wait for approval email
Overview
Once approved, your provider account becomes live in the Seamsdress Directory - allowing customers to discover your business and request services.
Step-by-Step Guide
1. Log in to your account.
Your status should read Live at the top of the dashboard.
1. Preview your public profile.
2. Click View Profile to see how customers will view your business listing.
3. Edit your profile:
• Add description, business hours, and refund policy
• Update mailing address and contact info
• Upload a business logo
4. Save your updates.
• Your profile becomes visible immediately.
1. Review compliance reminders:
• Before taking on projects, ensure your Stripe payment onboarding is complete.
What Happens Next
Once your profile is active, you can:
• Receive new project requests
• Submit bids
• Communicate directly with customers
Troubleshooting
Status not updating
Refresh browser or clear cache.
Public profile missing details
Ensure all required fields (name, email) are filled in.
Quick Recap
1. Account shows Live
2. Profile visible in Directory
3. Ready for payments setup
To get started, click the sign up button and select the correct account type- customer, tailor or manufacturer. You will then sign up, fill out your information and complete the process. From that point you will receive an email from Seamsdress confirming your account and next steps.
Customers will then be able to start a project to bid.
Service providers will have to connect their payment information and wait for approval to be live on the platform to bid.
For more information got to our FAQ page:
https://www.seamsdress.com/faq
(https://www.seamsdress.com/faq)
For for information view tutorials on how seamsdress works:
https://www.seamsdress.com/tutorials(https://www.seamsdress.com/tutorials)
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